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Examining emotions linked to live chat services: The role of e-service quality and impact on word of mouth » The purpose of this article is twofold: (1) to investigate the emotions experienced by banking customers when using live chat services and their impact on positive word-of-mouth intentions; and, (2) to identify which dimensions of e-service quality (accessibility,…

Contact Center and Cloud Communications for the CX-focused » The 8x8 unified platform for contact center, business phone, video, chat, and APIs helps companies of any size deliver differentiated customer experiences.

Live Chat Contact Center Solutions & Software | UJET » For seamlessly blended customer support, equip your agents with UJET's live chat contact center solutions. Explore our platform's powerful chat messaging capabilities.

Outreach Services » Outreach services is a way that the Indiana State University Student Counseling Center (SCC) can help provide mental health related programming to our Sycamore community.  Our outreach services look to provide services that focus on any developmental and educational needs of our students, faculty, and staff. At the SCC we collaborate with a number of different university organizations to help meet their mental health programming needs. This allows the the SCC to continue to help create an environment for happy, healthy Sycamores.


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